GAVELNET.COM AUCTIONS
How do I look for items that might interest me? If I register, am I obligated to bid? How do I bid? What kinds of auctions do you offer? What is GAVELNET.COM? How is GAVELNET.COM different from the other auction sites?
AUCTION CATEGORIES
Will you be adding more categories? When? Which ones? How can I find out more about your company? Can I suggest a category?
AUCTION LISTING
How are the auctions displayed? How do I get more information on an item? What is “Lot #”? How can an item have no bids and still have a starting price? What is “Current Bid”? What is “Title”? What is the “Ending Time”?
REGISTER TO BID
Do I have to register to view the auctions? What happens to my registration information? Why do you need my credit card information when I register? I’ve registered, but have not received confirmation email. Can I still get in?
How do I use Auction Watch? Does the auction fall out of Auction Watch when it’s over? I want to view an auction that's already ended. Where can I find this? What can I change in Account Preferences?
AUCTION DETAILS
How are the auctions displayed? How do I get more information on an item? What is "Lot #"? How can an item have no bids and still have a starting price? What is "Current Bid"? What is "Title"? What is the "Ending Time"?
BIDDING AND BUYING
How do I place a bid? What exactly is My Maximum Bid? What is Add to Auction Watch? I’ve forgotten my bidding paddle number. What should I do? What is My Bid Status? How can a lot have no bids and still have a starting price? What is the Ask a Question function? What is View Questions And Answers? How are bidding increments determined? Who determines an item’s estimate value? What is the Current Bid? I placed a bid that was above the minimum bid and became the high bidder. Why did the current bid immediately go up to my maximum bid? Will you round my bid up to the nearest dollar? What is the Reserve Price? How will I know if I won the auction? How is payment handled? I have concerns about security during payment. How do you address this issue? When will the item arrive? What do I do if the piece is damaged? What is a buyer’s premium?
HOW TO SELL
Why can’t I list things for sale on this site? What is an Associate? What are the advantages of becoming an Associate? How can I become an Associate?
