|
|
|
|
 |
| |
GAVELNET.COM ASSURES YOUR
PRIVACY.
GAVELNET.COM
is a member of the TRUSTe program and complies with TRUSTe privacy
principles and practices. We want you to know that any information
you share with us is in good hands. This statement details privacy
practices for GAVELNET.COM.
What
is TRUSTe?
TRUSTe
is an independent, non-profit initiative whose mission is to
build users' trust and confidence in the Internet by promoting
the principles of disclosure and informed consent. TRUSTe reviews
and oversees members' privacy practices.
This
website has agreed to participate in TRUSTe's formal resolution
process. If you have questions or concerns regarding this statement,
you should first contact privacy@GAVELNET.COM.
At
GAVELNET.COM, we believe you're entitled to decide what information
you share with us and how it is used!
As
a TRUSTe member, GAVELNET.COM answers these privacy questions
up front:
|
| |
1.
Why does GAVELNET.COM gather visitor information?
We
gather information with three objectives in mind:
a.
To fulfill your request accurately and quickly.
b.
To learn how we can improve your bidding experience.
c.
To help us meet our commitment to privacy.
When
you visit GAVELNET.COM, you have the option of getting a GAVELNET.COM
bidding paddle number, which is required to place an bid on
GAVELNET.COM. A GAVELNET.COM bidding paddle number also gives
you free access to these valuable features:
ˇ
Save your selections for as long as you like.
ˇ
Get access to special Featured Auctions and our e-mail newsletter.
ˇ
View LIVE auction events instantly.
Getting
a bidding paddle number is easy:
ˇ
Enter your name and e-mail address.
ˇ
Choose your bidding paddle password (we check that somebody
else isn't already using it).
|
| |
2.
How does GAVELNET.COM remember me automatically?
GAVELNET.COM
uses a technology called "cookies" to remember you and the information
you are saving. When you visit GAVELNET.COM, we send you back
a cookie, a small text file that includes a temporary inquiry
number, your IP address, plus any items you've chosen. Your
web browser has a special folder on your computer where it keeps
cookies. Cookies cannot harm your computer in any way. Only
the website that places a cookie on your computer is allowed
to read it; no other website may access the cookie GAVELNET.COM
places on your computer.
If
you are visiting GAVELNET.COM from a computer that only you
or your family use, cookies present no security concern. For
instance, if you are using a shared computer in a public environment
(i.e. a library, Cyber Café or work), others using that computer
to visit GAVELNET.COM can log in as you. Although GAVELNET.COM
never displays your credit card information on our website,
someone logging in as you could access less confidential data,
such as your name or shipping address.
Cookies
make your auction experience much easier. If you are trying
to decide between a fine art item or collectible, the cookie
enables your computer to find those items again without doing
a whole new search. Your browser looks in its cookie folder,
finds your GAVELNET.COM cookie and tells GAVELNET.COM that you
want to look at the same lot numbers again.
If
you don't want any information stored in a cookie, you can set
your browser not to accept cookies, but remember that cookies
make your purchases easy. They enable your computer to keep
a list of items you're considering or to place them directly
in your Selections list (so you don't have to re-enter them
manually).
When
you get your GAVELNET.COM bidding paddle number, you also have
the option of subscribing to our e-mail newsletter. Every newsletter
offers you the option of unsubscribing.
|
| |
3.
What visitor information does GAVELNET.COM keep track of?
Information
tracked automatically is generic and doesn't include any personal
details:
ˇ
Our site keeps a general list of visitors' IP addresses.
This gives us broad, generic information such as how many
AOL(r) users log onto GAVELNET.COM and helps us maintain
GAVELNET.COM's compatibility with many different Internet
services.
ˇ
GAVELNET.COM records browser types and versions so we can
answer questions such as, "How many of our visitors were
using Netscape Communicator(r) 4.6 last month?" This tells
us what features our visitors can make use of and helps
us keep our website up to date.
ˇ
We record how many people visited each page on our site.
This helps answer questions such as, "What items or pages
are drawing a lot of interest this month?"
ˇ
We may also record which site or search engine referred
you to GAVELNET.COM.
ˇ
This information enhances your experience: images look better,
pages load more quickly, and GAVELNET.COM remains compatible
with more browsers and systems. This has helped make GAVELNET.COM
the #1 website in fine art auctions today.
Information
you enter when getting your bidding paddle number or placing
an bid makes your auction experience at GAVELNET.COM easy:
|
| |
4.
What does GAVELNET.COM do with this information?
GAVELNET.COM
has an absolute commitment to keep your information secure.
The information you share with us is used to fulfill your bid
and to keep you up-to-date on the status of your bid. After
you place a bid, we'll contact you with information about the
bid as needed. However, if a GAVELNET.COM associate has referred
you to us, we do share your contact information with them.
The
financial institutions processing your payment or your financing
application may send us supplemental information if there is
a problem in completing the transaction. The manufacturer /
shipper may send us supplemental information if there is a problem
with delivery. This information is used only in processing your
bid(s) from GAVELNET.COM.
If
you sign up for our optional e-mail newsletter, we'll send you
e-mail messages announcing what's new and exciting at GAVELNET.COM
and making special offers available. Every e-mail newsletter
from GAVELNET.COM includes instructions for unsubscribing.
Information
about your browser helps us improve the way our site appears
on your computer and make sure our site is up to date and compatible
with your system. Traffic reports (information about sites that
refer visitors to us) help us select the best places to reach
people interested in online auction bidding.
|
| |
5.
Does GAVELNET.COM ever share such information? With whom?
The
information gathered as part of your bidding is used only to
process your bidding and is never shared with anyone, except
in connection with your bid. Credit card or check information
is only shared with financial institutions that process your
payment. Shipping information is shared with manufacturers /
shippers. Information on financing applications goes directly
to the financial institution that handles the financing, not
to GAVELNET.COM; we never see your application information,
only your approval code, name and address. Technically, this
shared information does pass out of our direct control, but
GAVELNET.COM makes clear to financial companies and manufacturers
/ shippers we work with that we expect your information to be
handled appropriately. If a GAVELNET.COM associate has referred
you to us, we do share your contact information with them.
Click
here to learn how GAVELNET.COM's Transaction Guaranteed goes
even further to protect valued customers like you.
We
do not sell, rent, share, trade or give away any of the information
you provide to us except to the financial institutions processing
your payment or your financing application and the manufacturers
/ shippers that produce and/or deliver your auction item. No
third party will solicit you as a result of information within
our control.
Use
the links on our Help page to contact us. In addition, you can
write to us at privacy@GAVELNET.COM
with comments or to ask for information about this privacy policy.
Any e-mail you send us is kept confidential and will not be
posted on our site without your written permission.
|
| |
6.
Can I tell GAVELNET.COM not to gather or keep track of information
I've provided? How?
Yes.
You can set your browser not to accept cookies, but remember
that cookies make your bidding easy. They enable your computer
to keep a list of items you're considering or to place them
directly in your Selections list (so you don't have to re-enter
them manually).
|
| |
7.
How do I correct or update information about me and my bid(s)?
To
change, correct, or update information about you or your bid
prior to shipment, please contact our Customer Care Representatives
at 1-888-428-3571.
To
change the e-mail address for your e-mail newsletter subscription,
please follow the instructions in the newsletter for unsubscribing
with the old address, and then resubscribe with your new e-mail
address.
|
| |
8.
Can I have my name removed from GAVELNET.COM's active records?
How?
To
unsubscribe to our e-mail newsletter, follow the instructions
at the end of any newsletter.
If
you would like your name removed from our active records, please
send e-mail to feedback@GAVELNET.COM.
|
| |
9.
How do I contact GAVELNET.COM with any questions about this
policy?
If
you have any questions about this privacy statement, the practices
of this site, or your dealings with this website, you can contact
a GAVELNET.COM Customer Care Representatives at 1-888-428-3571.
|
|
|
